This website www.Rightnutri.co.uk is owned and operated by:
RightNutri (Fairlee Pharmacy)
26 Queenstown Road
London SW8 3RX
VAT number 238 0225 85
Email: [email protected]
If you need to contact us please use the details above.
2.1 No variation to these Terms and Conditions shall be binding unless agreed in writing between us (or one of our authorised representatives) and yourself.
2.2 “RightNutri”, “RightNutri.co.uk”, “We”, “Us”, “Our” and “Ourselves” and similar terms refer to the Seller (Rightnutri).
“You” and “Yourself” and similar terms refers to the Buyer (i.e. person who accepts a quotation or offer from us for the sale of the Goods or whose order for the Goods is accepted by us.
“Goods”, “Products and “Order” and similar terms refers to the goods (including any instalment of the goods or any parts for them) which we supply in accordance with these Conditions.
2.3 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
2.4 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
2.5 If you choose to link to our website in breach of the above you shall fully indemnify us for any loss or damage suffered as a result of your actions.
2.6 Using the Website or placing an order with us implies that you accept these terms and conditions. We do occasionally update these terms and conditions so please refer back to them in the future.
2.7 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
2.8 No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.
2.9 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
2.10 The Contract shall be governed by the laws of England.
3.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
3.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
3.3 No part of this Website may be reproduced without our prior written permission.
3.5 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom
3.6 You must not misuse this Website.
3.7 You must not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
3.8 Breaching this provision would constitute a criminal offense and we will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
3.9 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
3.10 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
3.11 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
3.12 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
3.13 If you choose to link to our website in breach of the above you shall fully indemnify us for any loss or damage suffered as a result of your actions.
3.14 We reserve the right at our discretion to close your RightNutri account and cancel any orders from you if we believe that you have partaken in any fraudulent or malicious activity has taken place on our website and/or business.
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.Rightnutri.co.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.Rightnutri.co.uk and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
5.1 Web pages, sales literature, price lists and other documents issued by us in relation to the products are subject to alteration without notice and do not constitute offers to sell the Goods which are capable of acceptance.
5.2 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
5.3 Once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.
5.4 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
5.5 Images of products on this website are for illustrative purposes only. Your products may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.
5.6 Our employees and agents are not authorised to make any representations concerning the products unless confirmed by us in writing. In entering into the Contract you acknowledge that you do not rely on, and waive any claim for breach of, any such representations which are not so confirmed.
5.7 If adverse reactions occur to any product, discontinue use immediately and consult a doctor. Seek professional advice before using any of our products if you are pregnant, breast-feeding, under medical supervision or suffer from food allergies.
5.8 Food Supplements and the products we sell must not replace a varied and balanced diet and a healthy lifestyle. Always read product directions before use and do not exceed the recommended intake.
5.9 Details on this site are correct at time of preparation and are for reference purposes only. These products are not a substitute for any medication or medical advice (given by a medical practitioner, pharmacist, or other health-care professional), nor intended to diagnose, treat, cure, or prevent any disease or health condition.
5.10 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
5.11 We reserve the right to make any changes in the specification of products which are required to conform with any applicable safety or other statutory or regulatory requirements, which do not materially affect their quality or performance.
6.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. If you prefer to order by telephone you can do so by calling 0800 098 8888.
6.2 We will allow you quantity discounts subject to and in accordance with the conditions set out on our web pages and/or published price list for products current at the date of the acceptance of your order.
6.3 Delivery is free for all orders within the UK. If you place an order outside of the UK, you may be asked to make a small additional payment to cover our postage costs. We will notify you of this if it is required.
6.4 You will be required to pay for the goods in full at the time of ordering. You shall pay the price of the products (less any discount or credit allowed by us, but without any other deduction credit or set off) before your order is collected or despatched. Payment shall be made notwithstanding that delivery may not have taken place and/or that the property of the products has not passed to you. The time of the payment of the price shall be of the essence of the Contract. Receipts for payment will be issued only upon request.
6.5 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, American Express or via PayPal.
6.6 Promotional prices only apply during the period stated.
6.7 All prices quoted on our website are in UK Pounds Sterling and include Value Added Tax at the current rate. If any levies of any similar nature are charged by any competent fiscal authority in respect to your order, you will be additionally liable for them.
6.8 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays. We will, of course, try our best to accommodate your request.
6.9 Your Cancellation of orders require our agreement in writing
6.10 We reserve the right, by giving notice to you at any time before delivery, to increase the price of the products to reflect any increase in the cost to us due to any factor beyond our control (such as, without limitation, any foreign exchange fluctuation currency regulation, alteration of duties, significant increase in the costs of labour, materials or other costs of manufacture), any change in delivery address, delivery dates, quantities or specifications for the products which are requested by you, or any delay caused by any of your instructions or your failure to give us adequate information or instructions.
6.11 We are not obliged to accept orders from any customer who has not supplied us with satisfactory references as to creditworthiness and if at any time we are not satisfied as to your creditworthiness we may give notice in writing to you that no further credit will be allowed to you in which event no further goods will be delivered to you other than against cash payment and all amounts owing to us by you shall be immediately payable in cash.
6.12 If you fail to make payment by or on the date it is due to us then, without prejudice to any other right or remedy available to us, we shall be entitled to:
- cancel the order or suspend any further deliveries to you;
- appropriate any payment made by you to such of the Goods (or the goods supplied under any other contract between the you and us) as we may think fit (notwithstanding any purported appropriation by the Buyer); and
- charge you interest (both before and after any judgement) on the amount unpaid, at the rate of two per cent per annum above Barclays Bank plc base rate from time to time, until payment in full is made
6.13 If condition detailed in 6.12 applies if:
- you fail to perform or observe any of its obligations hereunder or is otherwise in breach of the Contract; or
- you becomes subject to an administration order or makes any voluntary arrangement with its creditors (within the meaning of the Insolvency Act 1986) or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation; or
- an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of yours; or
- if you cease, or threaten to cease, to carry on business; or
- if we reasonably apprehend that any of the events mentioned above is about to occur in relation to you and notify you accordingly.
If this condition applies then, without prejudice to any other right or remedy available to us, we shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to you, and if the Goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
7.1 Goods will normally be dispatched within 1-3 working days to our preferred carrier.
7.2 Any estimated dispatch or delivery date is an estimate, which can change without notice.
7.3 Your order may arrive in more than one delivery. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by us to deliver any one or more of the instalments in accordance with these Conditions or any claim by you in respect of any one or more instalments shall not entitle you to treat the Contract as a whole as repudiated.
7.4 We will deliver the goods to the premises you specify on your order. You must be at home to accept delivery of your order, which is normally between 9:00am and 6:00pm Monday-Friday.
7.5 We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
7.6 If you fail to take delivery of your order or any part of it and/or fail to provide any instructions, documents, licences, consents or authorisations required to enable the order to be delivered, we shall be entitled upon given written notice to you to store or arrange for the storage of the order. At this point, the risk of damage or loss of the Goods shall pass to you, delivery shall be deemed to have taken place and you shall pay us all costs and expenses including storage and insurance charges arising from such failure.
7.7 Disposal of any packing materials is your responsibility.
7.8 If there is no one to accept the order on the scheduled delivery date the goods may be returned to us and we reserve the right to charge you a re-delivery charge.
7.9 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
7.10 Please check the goods on delivery - any goods found to be missing or damaged must be notified to us within a reasonable time.
7.11 If the goods are lost or damaged in transit, please let us know promptly.
7.12 Deliveries may be made to a ground floor entrance only and on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us about any special delivery requirements or conditions when you place your order.
7.13 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods. We shall have no liability in respect of such late delivery
7.14 The Delivery Date is approximate only and time is not the essence of the contract unless expressly stated otherwise in writing by a Director of the Company.
7.15 The risk of damage to or loss of the Goods shall pass to you at the time when we notify you that the Goods are available for collection (if you have specified that you wish to collect from us) or the time of delivery (if you specify for your order to be delivered); if you fail to take delivery of the Goods, it is at the time when we have tendered delivery of the goods.
7.16 Notwithstanding delivery and the passing of risk for the goods, or any other provision of these Terms & Conditions, the property in the goods shall not pass to you until we have received in cash or cleared funds payment in full of the price of the goods and all other goods agreed to be sold by us to you for which payment is then due.
7.17 Until such time as the property in the Goods passes to you:-
- You shall hold the Goods as the our fiduciary agent and bailee, and shall keep the Goods separate from your own and third parties and properly stored, protected and insured and identified as our property;
- You shall be entitled to resell or use the Goods in the ordinary course of its business, but shall account to us for the proceeds of sale or otherwise of the Goods, whether tangible or intangible, including insurance proceeds, and shall keep all such proceeds separate from any moneys or property of your own and third parties and in the case of tangible proceeds, properly stored, protected and insured; and provided the Goods are still in existence and have not been resold, we shall be entitled at any time to require you to deliver up the Goods to us and, if you fail to do so forthwith, to enter upon any premises of yours or any third party where the Goods are stored and repossess the Goods.
- You shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain our property, but if you do so all money owing by you to us shall (without prejudice to any other right or remedy of ours) forthwith become due and payable.
8.1 This policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or the following goods which are exempt from the right to cancel.
8.2 If, upon delivery, any part of your order is defective in any material respect, you must give us written notice of the defects within a reasonable time. We may require you to take a digital photograph of the product or we may require you to return the product to us and we shall make arrangements to facilitate this. Depending on circumstances (e.g. the length of time after purchase) and our physical assessment of the defective product, we shall replace the defective goods or give you a refund equal to what you paid for the defective products. This will be within 14 days of receiving your notice or 14 days of receiving the defective product back if we ask you to send the product back to us. Time will not be of the essence for this and we shall have no further liability to you in respect thereof.
8.2 Our prior agreement is required before you can return any goods to us.
8.3 Where we replace faulty goods you are responsible for their disposal if they have not previously been returned to us.
8.4 We shall be under no liability in respect of any defect arising from fair wear and tear, or any wilful damage, negligence, subjection to normal conditions, failure to follow the our instructions (whether oral or in writing), misuse or alteration of the products without the our approval, or any other act or omission on your part, or by your employees or agents or any third party.
8.5 Any products, other than defective products (as per above) that you return to us and we accept, may be credited to you at our sole discretion and without any obligation on our part. Where products that you have returned are not resaleable, they will not be considered for credit and may be destroyed by us at your expense for safety purposes.
8.6 Subject as expressly provided in these Conditions, and except where the Goods are sold under a consumer sale, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
8.7 Where the Goods are sold under a consumer sale the statutory rights of the Buyer are not affected by these Conditions.
8.8 You shall be responsible in ensuring that (except to the extent that instructions for the use or sale of the products are contained in their packaging or labelling) any use or sale of the products by you complies with all applicable statutory handling. The sale of our products by you must be in accordance with directions given by either us or any competent governmental or regulatory authority. You will indemnify us against any liability loss or damage which we might suffer as a result of your failure to comply with this condition.
9.1 We will price match UK based competitors prior to purchase, on a 'like for like' basis (your total quotation price), taking all charges into account and available for dispatch/delivery on the same terms as ours. Please be aware that the price match will only apply to the same brand, product and product size (including its delivery costs) being sold in UK pounds, despatched from and in stock in the UK.
9.2 The product price being matched must be a current comparison to our prices and not on sale as part of a short term offer / discount and not part of package.
9.3 The price match promise does not and will apply to 3rd Party Marketplaces such as eBay or Amazon.
9.4 We reserve the right to refuse any price match in our absolute judgement.
9.5 To make a price match claim, please forward us a detailed quotation from our competitor by email to [email protected]
9.6 Time will not be of the essence for this and we shall have no further liability to you in respect thereof.
10.1 The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, we and our suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect our liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
10.2 If adverse reactions occur to any product, discontinue use immediately and consult a doctor. Seek professional advice before using any of our products if you are pregnant, breast-feeding, under medical supervision or suffer from food allergies.
10.3 Food Supplements and the products we sell must not replace a varied and balanced diet and a healthy lifestyle. Always read product directions before use and do not exceed the recommended intake. Details on this site are correct at time of preparation and are for reference purposes only. These products are not a substitute for any medication or medical advice (given by a medical practitioner, pharmacist, or other health-care professional), nor intended to diagnose, treat, cure, or prevent any disease or health condition.
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.